g888's Privacy Policy

1 Introduction

g888 (referred to hereinafter as "we", "our", or "the platform") provides a safe and reliable online gaming service for players in Bangladesh. We believe that protecting your personal information is a fundamental right, and we are committed to upholding that right.

This Privacy Policy ("Policy") describes what information is collected about you when you use the g888 website (g888.beer) and related services, how that information is used, with whom it may be shared, and what measures we take to protect your data.

By using g888's services, you agree to the terms described in this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

2 Types of Data Collected

g888 may collect the following types of information:

a) Information You Provide Directly

• Name and date of birth (for age verification)
• Mobile phone number and email address
• Mobile banking details — bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Identity document details (national ID card or other documents, where applicable)
• Information provided when you contact our support team

b) Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and device type
• Date, time, and duration of website visits
• Which pages were viewed and which links were clicked
• Referrer URL (where you came from before arriving at our site)

c) Transaction & Gaming Information

• Deposit and withdrawal history, amounts, and methods
• Game play history and betting records
• Account balance and bonus usage details
• Session duration and gaming behavior patterns (for responsible gaming monitoring)

3 Purposes of Data Use

Collected information is used for the following purposes:

a) Service Operation & Improvement

• Creating and managing accounts, and verifying identity
• Processing deposit and withdrawal transactions
• Maintaining and improving gaming and betting services
• Identifying and resolving technical issues

b) Safety & Security

• Preventing fraud, money laundering, and other illegal activities
• Ensuring account security and preventing unauthorized access
• Enforcing responsible gaming policies and monitoring problematic gaming behavior
• Verifying the age and identity of account users

c) Communication & Customer Service

• Responding to your requests and complaints
• Sending important account notifications
• Providing transaction confirmations and bonus-related information
• Informing you about relevant promotional offers, with your consent

4 Security Measures

g888 uses industry-standard security technologies and practices to keep your personal information safe. Our key security measures are:

• SSL/TLS Encryption: Every data transmission between your browser and our servers is protected by 256-bit SSL encryption. This prevents any third party from intercepting or reading your information.
• Secure Data Storage: Stored data is held in encrypted form on secured servers, subject to strict access controls.
• Regular Security Reviews: Our systems undergo regular security audits to identify potential vulnerabilities.
• Access Controls: Only authorized personnel have access to your information, and only to the extent necessary.
• Payment Security: All financial transactions (bKash, Nagad, Rocket, Upay) are processed through a separate, secured payment gateway.

Data Retention Period

We retain your personal information for as long as necessary to provide the service or to meet legal obligations. Even after an account is closed, certain information — particularly financial transaction records — may be retained for a specified period in accordance with applicable law.

5 Circumstances for Disclosure

g888 may share your personal information with third parties in the following limited circumstances:

a) Service Provider Partners

We use trusted third-party services to operate the platform, such as payment processors (bKash, Nagad, Rocket, Upay), game software providers (such as Pragmatic Play, JILI, Spribe, PG Soft, Evolution Gaming), and technology infrastructure suppliers. These partners receive only the information necessary to carry out their specific responsibilities and are required to follow our guidelines.

b) Legal Obligations

Where required by a court order, government directive, or legal process, we may share information with law enforcement authorities or other government agencies. Any such disclosure is always conducted within the limits of applicable law.

c) Fraud & Crime Prevention

Where there is reasonable suspicion of fraud, money laundering, or other illegal activity, we may share necessary information with relevant authorities or other gaming platforms.

d) Business Changes

In the event of a merger, acquisition, or asset sale, user data may be transferred. In such cases, we will notify you in advance, and the new party will also be required to comply with this Privacy Policy.

6 Cookies & Similar Technologies

The g888 website uses cookies and similar tracking technologies, which store small text files in your browser. These help improve service quality and personalize the user experience.

Types of Cookies We Use

• Essential Cookies: Required for the basic functioning of the website, such as keeping your login session active. Without these, the service will not work properly.
• Functionality Cookies: Remember your preferences and settings, such as language selection or account preferences.
• Analytics Cookies: Help us understand how users interact with the website, which allows us to improve our service.
• Security Cookies: Used to detect fraudulent activity and ensure account security.

Cookie Controls

You can accept or reject cookies through your browser settings. Please note, however, that disabling essential cookies may cause certain key features of the website to not function properly.

7 User Rights

As a g888 user, you have the following rights regarding your personal information:

a) Right of Access

You have the right to receive a copy of the information we hold about you. To make this request, contact us through our support channels.

b) Right to Rectification

If any information in your account appears to be incorrect or incomplete, you may request that it be corrected or updated.

c) Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some data due to legal obligations or service-related needs.

d) Right to Opt Out of Marketing Communications

You may unsubscribe from promotional emails or notifications at any time. This can be done from your account settings or through support.

e) Right to Close Your Account

You may request to close your account at any time. After the account is closed, your information will be handled in accordance with applicable laws and policies.

8 Protection of Underage Users' Data

g888's services are intended solely for users aged 21+, meaning 21 years of age or older. We do not knowingly collect information from minors or permit them to use our services.

During the registration process, we attempt to verify the user's age. If we learn that a person under the age of 21 has created an account, we will immediately close that account and delete all associated data.

If you believe a minor is using our services, please notify our support team immediately.

9 Changes to the Privacy Policy

g888 reserves the right to review and update this Privacy Policy from time to time. The Policy may be updated due to changes in the nature of the service, adoption of new technologies, legal requirements, or changes in business practices.

For any significant changes, we will:

• Update the date ("Last Updated") shown on this page
• We will notify registered users via email or through notifications on the platform
• We will obtain fresh consent from you where required

Continuing to use g888's services after any changes are made will be considered as your acceptance of the updated policy. Therefore, it is recommended that you review this page regularly.

10 Contact & Support

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. g888's support team provides round-the-clock assistance in both Bengali and English.